Be helpful. But, this isn't your day job.

'Tis the Season of Family Tech Support

It’s the most wonderful time of year! When everyone gets together with family or friends they haven’t seen in who knows how long. Of course, the topic of Trump, social media, and burnt gravy stories will come up. But, my personal favorite topic is, “I have this issue with PIECE OF TECHNOLOGY XYZ. Please help me!” Luckily, despite having not worked on anything other than Mac and Linux the past seven years, I don’t get too many wild questions from family. I’ll sit down with Grandma and help her with an iPhone issue from time to time. My mother-in-law has some legacy e-mail stuff all filtered in her Gmail. Sometimes AT&T changes something and it breaks. These things happen. Complex systems are hard enough. No sense in me being an asshole about it (although I will get frustrated from time to time). ...

November 20, 2018 · Chris Short

The Demise of Google Fiber and Internet Under Dirt

If you have not heard the news, Google Fiber is no longer expanding its installation in the 10 markets they service and the head of Google Access (the Google Fiber overlord company), Craig Barratt, is stepping down. Also in the news, was a little-publicized statement from AT&T’s chief executive, Randall Stephenson, where he said, “I will be sorely disappointed if we are not going head-to-head” with cable companies by 2021. As an aside, AT&T’s plan to compete with cable providers is already feasible. AT&T is already testing its 5G network and expects a full 5G deployment by 2020-2021. A 5G network will be more than capable of providing TV over internet. AT&T’s acquisition of DirecTV and their upcoming 5G network means they have the ability to go head-to-head with cable companies in a big way. They only need Time Warner to compete with Comcast because Comcast owns content creators; AT&T does not. ...

October 30, 2016 · Chris Short