Psychological Safety

In November, I went down to Raleigh to meet my team for planning meetings and team building. For a few of my teammates, this is our first face to face interaction with each other ever. My boss wisely gave us a relatively simple assignment. Create a slide sharing what we’ve done this year and want to do next year (which I’ll share to an extent in a later post). Create another slide listing three things that make us who we are (born in a unique place, grew up on a farm, etc.) and three things we’re professionally known for. The assignment seemed simple enough, but it turned out to be way better than I thought it would be. It fostered a shared knowledge amongst the group about each other that I think others could benefit from using potentially. ...

I have mentioned this a few times in various talks, on social media, and in my newsletter; the importance of psychological safety in creating effective teams is often overlooked. Google did an enormous amount of research to determine, “the secrets of effective teams at Google.” Code-named Project Aristotle, Google wanted to nail down, once and for all, what factors contributed to team effectiveness. The number one contributor to team effectiveness at Google was surprising at the time; psychological safety. “Psychological safety refers to an individual’s perception of the consequences of taking an interpersonal risk.” This is a mind bending idea but, it has real impact on a team’s ability to perform and innovate. Let’s analyze an example in my own work life of creating this psychological safety. ...